Delivery Policy
ABOUT DELIVERY
TUNIQ’s delivery service is a dedicated direct to home service. We deliver all orders and accept all returns via post. For all orders of £40 and above a standard delivery postage is free. We offer two different delivery options, Standard Delivery and Express Delivery.
DELIVERY COSTS
| Order Type | Cost (ex VAT) | Delivery Timelines |
|---|---|---|
| Standard Delivery | £4.50 | Please allow between 3-5 working days for delivery. If your order is over £100 you will need to sign for the parcel. |
| Express Delivery | £6.50 | Your order will be delivered next working day if ordered before 2pm (Mon-Fri). Please be aware you will need to sign for the parcel. |
DELIVERY TIMELINES
The below table shows various delivery timescales based on the two delivery options.
| Express Delivery | |||
|---|---|---|---|
| For orders placed before 12 noon | For orders placed after 12 noon | ||
| Order Placement Day | Delivery By | Order Placement Day | Delivery By |
| Monday | Tuesday | Monday | Wednesday |
| Tuesday | Wednesday | Tuesday | Thursday |
| Wednesday | Thursday | Wednesday | Friday |
| Thursday | Friday | Thursday | Monday |
| Friday | Monday | Friday | Tuesday |
| Saturday | Tuesday | Saturday | Tuesday |
| Sunday | Tuesday | Sunday | Tuesday |
| Standard Delivery | |
|---|---|
| Order Placement Day | Delivery Estimated |
| Monday | Saturday |
| Tuesday | Monday |
| Wednesday | Monday |
| Thursday | Tuesday |
| Friday | Friday |
| Saturday | Friday |
| Sunday | Friday |
The delivery timescales are estimates based on UK mainland addresses and items being in stock. Please do allow some contingency in very busy periods (e.g. back to school periods) to process your order. We will do our best to deliver your order to you as soon as possible.
INTERNATIONAL DELIVERY (NON-UK)
If you would like your order to be delivered to a non-UK address, please contact us via email (quoting your order reference). We will arrange for the shipment. The charge will depend on destination & size of the shipment. Customer Services will support you through this process and arrange for the payment.
DELIVERY IN PARTS
We may choose to deliver the order in multiple shipments in case few items are out of stock. Customer services will be in contact in such situations before any such shipment arrangements are made.